Refund and Returns Policy
Hassle-Free Returns & Refunds at Fabsevis
At Fabsevis, your satisfaction is our priority. We stand behind our products and want you to feel confident shopping with us. Our Refund and Returns Policy explains how returns and refunds are handled to ensure a smooth experience.
Eligibility for Returns
- Return Window: You can return eligible products within 30 days of receiving your order.
- Product Condition: Items must be unused, unopened, and in their original packaging to qualify for a return.
- Non-Returnable Items: Opened essential oils, clearance items, and gift cards cannot be returned due to safety and hygiene reasons.
Return Process
- Contact Our Support Team: Email us at info@fabsevis.com with your order number and reason for the return.
- Approval & Instructions: If your return is approved, we’ll send you a return authorization and instructions.
- Shipping the Item: Pack the product securely and ship it back to us. Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
- Inspection & Refund: Once we receive and inspect the item, we’ll issue a refund within 5-7 business days.
Refund Policy
- Refund Method: Refunds will be issued to the original payment method.
- Processing Time: It may take up to 10 business days for refunds to appear in your account.
- Non-Refundable Fees: Shipping charges are non-refundable, except in cases of faulty or wrong items.
Exchanges & Replacements
- Defective or Damaged Products: If you receive a damaged item, we offer free replacements.
- Exchange Requests: Exchanges for a different product or scent are possible, depending on availability.
Contact Us for Support
If you have any questions or need help with a return or refund, don’t hesitate to reach out!
- 📍 Address: 9503 Rockport Rd, Vienna, VA 22180, USA
- 📞 Phone: (978) 461-3153
- 📧 Email: info@fabsevis.com
We’re dedicated to making sure you love your Fabsevis experience!